Integrity Program Officer (IP Officer)

The Integrity Program Officer (IP Officer) is responsible for several clients (certification
bodies) worldwide.
The IP Officer’s main task is to support the Integrity Program Managers (IP Managers)
with the continual management of the Integrity Program, specifically all activities
applicable to their allocated clients. These activities include planning, monitoring
processes and implementing follow-up activities, as well as preparing onboarding
reports, performance evaluations, exemptions, licenses and compliance breaches
(nonconformances). Key in this role is communication with clients.

As an Integrity Program Officer, you shall report to the Integrity Program Manager.

Overall Objectives

The Integrity Program Officer (IP Officer) is responsible for several clients (certification
bodies) worldwide.
The IP Officer’s main task is to support the Integrity Program Managers (IP Managers)
with the continual management of the Integrity Program, specifically all activities
applicable to their allocated clients. These activities include planning, monitoring
processes and implementing follow-up activities, as well as preparing onboarding
reports, performance evaluations, exemptions, licenses and compliance breaches
(nonconformances). Key in this role is communication with clients.

The IP Officer also supports and is involved in continual improvement projects related to
the Integrity Program.

Key Results Area

  • Supporting the operational management of the Integrity Program.
  • Monitoring and administration of daily tasks pertaining to the Integrity Program.
    processes.
  • Serving as the first point of contact with allocated clients.
  • Coordinating activities relating to the Compliance and Performance processes.
  • Supporting the Certification Integrity team (Assessment team) with all activities
    related to the monitoring of clients.
  • Participating in the development of required systems for data analysis and tracking.
  • Investigating and following up on client complaints and serious situations.
  • Participating in webinars, conferences, harmonization activities and calibration
    meetings.
  • Supporting the IP Manager with continual improvement projects.
  • Communicating internally with the global FSSC team, and externally with industry
    organizations and other national and international bodies.
  • Processing information from the various digital systems to support and monitor
    clients and providing support for any IP-related issues in these systems.

COMMUNICATIONS

INTERNAL:

  • Technical Team
  • IP Team
  • Communication & Marketing Team
  • Market Development Team
  • Operation Team

EXTERNAL:

  • Accreditation/Certification Bodies
  • Industry organizations
  • Benchmarking Organizations
  • Governments
  • Other (inter)national bodies

Framework/Guidelines

  • FSSC Scheme documents
  •  FSSC Policies and procedures
  • Relevant technical standards
  • International Accreditation Form (IAF) guidance documents
  • Regulations, International legislation, and international standards

Knowledge, Skills & Experience

  • Advanced education diploma or equivalent administrations background
  • Degree and experience in food-related sciences/food safety is preferred but not
    required
  • Knowledge of certification, quality management and preferably food safety
    standards
  • Proficiency in Microsoft programs such as Excel, Word and PowerPoint
  • Knowledge and working experience with online databases or other information
    systems is preferred but not required
  • Ability to analyse information and propose/implement improvements
  • Ability to solve problems and make decisions
  • Ability to work independently and within a team, both at an office location and
    remotely
  • Intercultural awareness and sensitivity
  • Ability to read, write and speak English at a high proficiency level
  • Command of other languages is preferred but not required

What we Offer

The Foundation offers a healthy work-life balance in an international environment through agile working. They ensure excellent work is recognized and rewarded and additional benefits are:

  • Provision of resources and support for personal training and development in line with FSSC’s values: Transparency, Integrity, Ambition, Engagement, and Care.
  • An open and diverse culture within a flexible organization since you get to choose where you want to work most of the time.
  • A competitive salary (The salary range for the Integrity Program Officer (IP Officer) role is (including holiday allowance)is €36000 – €47000) ,depending on the candidate’s qualifications and experience.

Apply for the job

Would you like to join Foundation FSSC as an Integrity Program Officer? For more information about this opportunity, please send all questions or submit your Resume/CV to [email protected].